info@simplybedroomsuperstore.co.uk Phone: 020 3239 8302

Returns Policy

At Simplybedroomsuperstore.co.uk we are committed to giving you the best possible products, prices and service.

Should any product purchased from Simplybedroomsuperstore.co.uk be found to be faulty, damaged in transit, or differing from the description given at the Simplybedroomsuperstore.co.uk website then we will be pleased to arrange to either refund or replace the product at the discretion of the customer. 

All returns must be notified to Simplybedroomsuperstore.co.uk within 7 days of delivery of the product.

In the event of a customer purchasing an item from Simplybedroomsuperstore.co.uk mistakenly and through no fault of Simplybedroomsuperstore.co.uk, we will be pleased to replace or refund the item provided that the original item is returned to us in an unused and saleable condition. 

In cases where the customer is either unable or unwilling to arrange return carriage after mistakenly purchasing a product, 

Simplybedroomsuperstore.co.uk reserves the right to charge an uplift fee to cover the cost of employing a courier company to collect the item from the customer. 

 In cases where an order is returned, we reserve the right to retain the cost of the outward carriage.

This does not affect your statutory rights as a consumer.

To arrange to return a product or for further information about returns or refunds please e-mail us at info@simplybedroomsuperstore.co.uk

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